Privacy Policy

This Privacy Policy explains how FLORIDA PLUMBING & SOLAR LLC(“Flplumbsolar”, “we”, “us”) handles personal data when you use the Flplumbsolar AI online planning service at flplumbsolar.shop. We are the data controller. The service is a digital subscription that produces planning information only — it is not a professional assessment.

• Account data: name, email, and authentication details.
• Planning inputs you provide: household size, water heater type, roof orientation and shading, water-use habits, and any photos you upload.
• Billing data processed by our payment provider (we do not store full card numbers).
• Usage and device data such as IP address, browser type, and pages viewed.

• To generate your planning impressions and reports.
• To operate, secure, and improve the service.
• To manage subscriptions and respond to support requests.
• To meet legal and accounting obligations.

We process data under contract (to deliver the service you subscribe to), legitimate interests (to secure and improve the service), consent (for optional communications), and legal obligation (for tax and compliance).

You may access, correct, delete, or port your data, object to or restrict processing, and withdraw consent. California residents may request disclosure of data collected and opt out of its sale or sharing. We do not sell personal data. To exercise any right, email support@flplumbsolar.shop.

We keep personal data only as long as needed to provide the service and meet legal obligations, then delete or anonymize it. You can request deletion of your account data at any time.

We share data only with processors that help us run the service (hosting, payments, email, analytics), under contracts that require appropriate safeguards. International transfers rely on recognized mechanisms such as Standard Contractual Clauses.

The service is not directed to children under 13, and we do not knowingly collect their data. Users aged 13–17 must have verifiable consent from a parent or guardian.

FLORIDA PLUMBING & SOLAR LLC, 1865 Alderman Street, Sarasota, FL 34236, USA. Email support@flplumbsolar.shop. Governing law: State of Florida, United States.